Workflow
A defined sequence of steps that turns an input into an output.
Definition
A defined sequence of steps that turns an input into an output. In AI-native operations, a workflow specifies what happens at each stage, what data moves between stages, and where a human reviews or approves. Workflows are the unit of leverage for small teams — once a workflow exists, it can be run again and again without re-deciding how.
Example
Inbound lead workflow: form submission → AI summarizes the message → categorize by intent → draft a reply → human approves → send. Five steps, repeatable, mostly automated.
See it in context Learn how Workflow fits into the bigger picture of how software actually works.
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